View Categories

CRM

9 docs
Last Updated: October 1, 2026

Opportunity Automation

Opportunity automation creates an opportunity when a new contact is added, and names it...

Last Updated: October 1, 2026

Customizing Your CRM

The CRM Customize drawer controls which CRM tabs your business sees, the order they...

Last Updated: October 1, 2026

Customizing Your Opportunities View

The Opportunities tab in CRM shows your sales pipeline, and Customize lets you tailor...

Last Updated: October 1, 2026

CRM Overview

OneSuite’s CRM manages your sales process from first contact to closed deal: it tracks...

Last Updated: October 1, 2026

Adding People

A person record stores an individual contact you talk to during your sales process,...

Last Updated: October 1, 2026

Adding Companies

A company record stores an organization you work with, along with the people who...

Last Updated: October 1, 2026

Creating Opportunity

An opportunity is a specific deal you are pursuing, with an amount, a close...

Last Updated: October 1, 2026

How Opportunities, Companies, and People Work Together

CRM uses three record types that connect automatically: opportunities, companies and people. Understanding how...

Last Updated: October 1, 2026

Understanding Pipeline Stages

Pipeline stages are the steps in your sales process, and each opportunity sits in...