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Creating Personalized Departments in OneSuite

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Departments let you group your team into broad categories, such as Marketing, Development or Sales, each with its own label colour. Assigning people to departments gives you a clear overview of your team’s make-up and expertise, which helps teams with diverse roles stay organized and work together.

In this guide you’ll learn how to:

  • Open the Departments section
  • Create a department with a name that fits your team structure
  • Choose a colour for each department’s label

How to create a department

You create a department from the Departments section with the Create Department button.

  1. Go to the Departments section in OneSuite. This is where you define your team structure.
  2. Click Create Department.
  3. Enter a department name that reflects your team structure. Think of departments as broad categories, for example “Marketing”, “Development” or “Sales”.
  4. Assign team members to the relevant departments, so you get a clear overview of your team’s make-up and expertise.
Departments section with the Create Department form open

How to choose a department colour

You choose a colour for each department’s label while you create the department.

  1. While creating the department, pick a colour for its label.
  2. Use a different colour for each department, so you can tell them apart at a glance.
Department colour picker with a label colour selected

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FAQs

What is a department in OneSuite?

A department is a broad category for your team, such as “Marketing”, “Development” or “Sales”. Assigning people to departments shows your team’s make-up and expertise at a glance.

Can I give each department its own colour?

Yes. While you create a department, you can choose a colour for its label, so departments are easy to tell apart.

Where do I create departments?

In the Departments section. Click Create Department to start a new one.

How should I name my departments?

Use names that reflect your own team structure. Keep them broad, such as “Marketing”, “Development” or “Sales”, rather than one per person.

Can I just use roles instead of departments?

You can describe people in other ways, but departments give you broad team categories with coloured labels. They show at a glance how your team is made up and where its expertise sits.

What to do next

Bring people in: Add teammates you can place in departments with Inviting Collaborators in OneSuite.

Organize your team: Edit people’s details and access with Managing Team Members in OneSuite.

Control access: Decide what each person can see and do with How to Set Up Profiles and Permissions.

Updated on October 1, 2026

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  • Product
    • Project Management

      Time Tracking

      Track hours and boost productivity

      Projects & Tasks

      Manage tasks smartly and deliver on time

      Team & Collaborators

      Work together and stay aligned

      Reporting

      See where your agency stands

      Finance Management

      Invoicing

      Create invoices in minutes and get paid

      Subscriptions

      Bill clients on repeat automatically

      Expense Tracking

      Track costs and bill them back

      Budgeting

      Plan budgets and protect margins

      Client Management

      Client Portal

      Ensure transparency and gain trust

      Documents & E-Signature

      Create and sign documents easily

      CRM

      Nurture leads and win more clients

      Email Inbox

      Manage client emails in one place

  • Use Cases
    • Marketing Agency

      Campaigns, clients, and billing together

      Local SEO

      Multi-location clients, billing on track

      Creative Agency

      Briefs, feedback, and billing unified

      SEO Agency

      Projects, reports, and invoices in one

      Photography

      Booking to delivery in one place

      Consulting

      Proposals, tracking, and invoicing together

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      Approvals, revisions, and payments simplified

      Event Management

      Timelines, vendors, and clients covered

      IT Services

      Tickets, retainers, and portals managed

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