Connect your Gmail account to send and receive emails directly within OneSuite
Overview #
OneSuite’s Email Inbox integration allows you to connect your Gmail account to the platform, so you can send and receive emails from within OneSuite without switching between applications. Emails from clients and contacts are accessible directly in the CRM.
Note: But before we jump in — there’s one thing you need first to connect your Gmail account with OneSuite. An App Password.
Creating a Gmail App Password #
Google requires an App Password rather than your regular Gmail password for third-party integrations. To generate one:
- Go to myaccount.google.com
- In the search bar, type App Passwords and select it
- Sign in again if prompted
- In the App Name field, type OneSuite Inbox
- Click Generate
- Copy the 16-character password — don’t close this screen
- Go back to OneSuite → Integrations → Email Inbox
- Paste the password into the App Password field
- Click Save
Note: Store this App Password securely. You will not be able to view it again after closing the generation screen. If lost, generate a new one and update the settings in OneSuite.
Connecting Your Gmail Account #
To integrate Gmail with OneSuite:
- Go to Integrations from the main menu.
- Locate the Email Inbox and click on it.
- Click Gmail Account, then click Connect.

- When prompted to select a provider, choose connect Email via SMTP/IMAP.
- Enter your Gmail address and your App Password.


Summary #
Once connected, your Gmail inbox is accessible from within OneSuite’s CRM. You can send and receive emails from client and contact records without leaving the platform.
If you have feedback or suggestions for improving this feature, please reach out to the OneSuite support team.