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OneSuite 101

  • Introduction
  • Understanding OneSuite’s Structure
  • How Solutions Work Together
  • Navigating OneSuite
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Quick Start Guide

  • Setting Up Your Business
  • Adding Your Payment Methods
  • Adding Your First Leads
  • Sending Your First Proposal
  • Adding Your First Client
  • Giving Your Client Portal Access

Lead Pipeline Management

  • Installing and Using OneSuite Lead Grabber Chrome Extension
  • Add your Leads in OneSuite
  • Creating Company Information
  • Creating Industry, Sources, and Tags in OneSuite:
  • Never Miss an Update: Setting Tasks
  • Add your Leads in Bulk
  • Lead Grabber to the Rescue!
  • From Lead to Client
  • Video Documentation: Lead Pipeline

Client Management in OneSuite

  • Building Client Profiles
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  • The OneSuite Client Portal
  • Video Documentation : Client Management

Manage your Projects Effortlessly

  • Subtask Behavior & Movement Management
  • Laying the Groundwork: Project Creation in OneSuite
  • Managing Project Boards in OneSuite
  • Adding Tasks to Boards in OneSuite
  • Lifesaver:Templates in OneSuite
  • Custom Categories, Tags, and Labels in Projects
  • Video Documentation : Project Management

Documents

  • Overview
  • Creating a Document from Scratch
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  • Signing a Document

OneSuite's Team Management

  • Inviting Collaborators in OneSuite
  • Creating Personalized Departments in OneSuite
  • Managing Team Members in OneSuite
  • Video Documentation : Team Collaboration

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  • Invoice Settings & Customization
  • Create One-time Invoices
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  • Setting Up Your Business

Setting Up Your Business

This article walks you through creating your OneSuite account and completing the initial setup. You’ll configure your business information, choose modules, and customize settings to match your workflow.

Create Your Account #

  1. Go to onesuite.com
  2. Click the ” Try for free button in the top right corner. This will direct you to the sign-up page.
  3. Enter your email address
  4. Create a strong password
  5. Click Create Account

You’ll receive a verification email. Click the link to verify your account.

Complete the Onboarding Process #

OneSuite guides you through six setup pages. You can configure everything now or skip and set up later. All settings can be changed anytime in Settings (in General & Cutomize Module)

Page 1: Add Your Business #

Enter your business information:

Add Your Business

Required:

  • Business name (usually your company name)

Optional:

  • Business website link
  • Business email
  • Business phone
  • Business address (Suite/Apartment/Road, City/State, Country/ZIP)
  • Business logo (512x512px, max 1MB)

Click Add Business to continue.

Why this matters: Your business name and logo appear on invoices, proposals, and the client portal.

Page 2: Customize Modules #

Choose which modules to enable. All are turned on by default.

Screenshot

Core modules:

  • Projects – Manage client work and tasks
  • Leads – Track opportunities in your CRM
  • Documents – Create proposals and contracts
  • Invoices – Bill clients and accept payments
  • Team – Manage team members

Additional modules:

  • Dashboard – View metrics and analytics
  • Clients – Store client information
  • Settings – Configure your business

Toggle off any modules you don’t need right now. You can enable them later.

Click Continue or Skip Onboarding Steps.

Tip: If you’re unsure, leave all modules enabled. You can always disable them later.

Page 3: Departments #

Add departments to organize your team. Common departments include:

Customize Department setup
  • Engineering
  • Design
  • Digital Marketing
  • HR
  • Finance
  • Sales
  • Admin

To add a department:

  1. Click Add department
  2. Enter the department name
  3. Choose a color (optional)

Click Continue or Skip Onboarding Steps.

Skip this if: You have a small team or don’t need department organization yet.

Page 4: Leads Setup #

Customize how you track leads in your CRM.

Customize lead stages

Kanban Stages

These are the stages leads move through in your sales pipeline. Default stages:

  • Qualified Leads
  • Meeting Scheduled
  • Proposal Sent
  • Follow Up Needed
  • Won
  • Lost

To customize:

  1. Click the × on stages you don’t need
  2. Click + to add new stages
  3. Drag stages to reorder them

Industries

Select industries you work with. This helps you categorize leads. Examples:

  • Fintech
  • EdTech
  • Ecommerce
  • Travel
  • CRM
  • Marketplace
  • Real Estate
  • AI

Click + to add custom industries.

Sources

Choose where your leads come from:

  • SEO
  • Website
  • LinkedIn
  • Google Search
  • Personal Network
  • Social Media
  • Email Campaign

Click + to add custom sources.

Tags

Add tags to organize leads. Examples:

  • Client
  • North America
  • Europe

Tags help you filter and segment leads later.

Click Continue or Skip Onboarding Steps.

Page 5: Project Settings #

Configure how you organize projects.

Project setting onesuite

Project Categories

Choose project types:

  • In-House Project (internal work)
  • Client Project (client work)

Click + to add custom categories.

Tags

Add project tags for organization:

  • SaaS
  • UX Design
  • Website Design
  • Website Redesign
  • Web App
  • Mobile App
  • SEO

Click + to add custom tags.

Click Continue or Skip Onboarding Steps.

Page 6: Document Settings #

Choose document types you’ll use:

Setup Document Categoris of OneSuite on onboarding
  • Proposal
  • Quote
  • Contract
  • Agreement
  • NDA
  • Other

Select all that apply. You can add custom document types later.

Click Finish to complete onboarding.

Skipping Onboarding #

If you choose Skip Onboarding Steps at any point, you’ll see a confirmation dialog with two options:

Skipping Onboarding
  • Skip anyway – Jump to your workspace without saving current configurations
  • Keep default settings – Save what you’ve entered so far and proceed to your workspace

Don’t worry if you skip. You can complete setup anytime in Settings → Business Settings.

Updated on October 9, 2025
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Table of Contents
  • Create Your Account
  • Complete the Onboarding Process
    • Page 1: Add Your Business
    • Page 2: Customize Modules
    • Page 3: Departments
    • Page 4: Leads Setup
    • Page 5: Project Settings
    • Page 6: Document Settings
    • Skipping Onboarding
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